The British Vehicle Rental and Leasing Association, or BVRLA for short, was established in 1967 and is the regulatory trade body for companies associated with the leasing and rental of cars and commercial vehicles.
Members of the BVRLA provide short-term self-drive rental, leasing hire and fleet management services to both private customers and businesses.
This sector of the market employs around 38,000 people and supports a further 68,000 jobs across the UK’s automotive industry.
BVLRA members operate a combined fleet of approximately 2.75 million vehicles, including cars, vans and trucks. In addition, its members purchase around 80% of the UK-manufactured vehicles that are sold in Britain.
In total, the vehicle rental and leasing industry contributes an estimated £14.3 billion to the UK economy. This is through its direct operations, the vehicles it purchases and its activities in dealerships and the used car market.
Through the BVRLA’s 500 member companies and their customers, the trade body represents the interests of more than two million business car drivers each year, along with the millions of private customers who rent a car, van or truck annually in the UK.
The BVRLA lobbies at the heart of government in the UK and the EU to ensure that any and all regulation and legislation that affects its members is fair and does not stifle competition.
Furthermore, the British trade body works with public sector agencies, industry associations and key business influencers on key issues regarding road transport, taxation and finance.
Members of the BVRLA can help both private and business customers, whether they are looking at Business Contract Hire (BCH), Personal Contract Hire (PCH), Personal Contract Purchase (PCP) or Hire Purchase (HP).
The BVRLA Code of Conduct
The BVRLA regulates the vehicle rental and leasing industry through a regular series of quality assurance inspections and a mandatory Code of Conduct.
BVRLA members who sign up to the Code of Conduct must agree to abide by the following standards:
Pricing for all products and services must be transparent and not include hidden variables. This is true for products and services both on printed media and all websites promoting a member’s products
Members should not misrepresent any facts that concern their products or services
BVRLA members should always behave with integrity. In addition, they should ensure that all other persons or agents appointed by the member follow the standards set out in the Code of Conduct
They must comply with and understand all related statutory controls and regulations relating to their provided service or product
Advice should be provided as necessary to help customers make an informed choice based on their identified needs
Operate from an established commercial place of business that is maintained to a professional standard
Advertising material containing misleading or inaccurate statements should not be used. Members should comply with the codes and standards set by the regulators for the broadcast (Ofcom) and non-broadcast (Advertising Standards Authority) media
BVRLA members should provide safe and roadworthy vehicles to customers. As a minimum, the vehicles will be maintained in accordance with the law and manufacturers’ servicing requirements
Any customer complaints should be resolved according to standards set out in the BVRLA Code of Conduct.
Askaprice works alongside some of the UK’s leading finance and leasing provides in order to provide customers with the latest and best quotations for new cars and vans. All new car and van quotes provided are completely free and customers are under no obligation to accept them.